PRIVACY POLICY
Effective Date: January 26, 2025
CV Black Sherpa (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, blacksherpa.id, or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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- Name
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- Email address
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- Phone number
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- Billing and shipping address
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- Payment information
b. Non-Personal Information
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- Browser type and version
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- Operating system
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- IP address
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- Pages visited and time spent on our site
c. Tracking Technologies
We use cookies, pixels (such as Facebook Pixel), and similar tracking technologies to collect data about your interactions with our website. This includes information for analytics and advertising purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
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- To process and fulfill orders
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- To improve our website and services
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- To respond to your inquiries and provide customer support
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- To send promotional offers, updates, and newsletters (with your consent)
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- To comply with legal obligations
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- To deliver targeted advertisements through platforms such as Facebook
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
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- Service Providers: Third parties that help us with payment processing, shipping, marketing, and advertising (e.g., Facebook for ad targeting).
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- Legal Authorities: When required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including Facebook Pixel, to enhance your experience on our website. These tools allow us to:
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- Remember your preferences
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- Analyze site traffic
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- Deliver targeted advertisements based on your browsing behavior
You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
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- Access the personal information we hold about you
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- Request corrections to your personal information
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- Request deletion of your personal information
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- Opt out of receiving promotional communications
To exercise these rights, please contact us at cs@blacksherpa.id.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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- Email: cs@blacksherpa.id
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- Phone: +62 821 1344 2001
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- Address: Jalan Sindang Palay, RT 05/ RW 06 Desa Pasawahan, Kec Cicurug, Kab Sukabumi, Jawa Barat, Indonesia
By using our website, you consent to the terms of this Privacy Policy.
